Career
Toyota and Lexus offer many training and upskilling opportunities to their colleagues. These courses accelerate self development and progression within the business. Additionally, Toyota and Lexus encourage flexibility in dealership roles, allowing employees to explore different areas of the business. Starting in one department doesn’t limit your future, as there are plenty of opportunities to move around, try new positions, and discover what truly fits your interests.
The Aftersales department plays a vital role in maintaining customer trust and satisfaction at every dealership. Responsible for delivering expert vehicle servicing, diagnostics, and genuine parts support, the team ensures that every vehicle continues to perform at its highest standard.
With a strong emphasis on quality, efficiency, and customer care, Aftersales is where long-term relationships are built; supporting drivers well beyond the point of purchase.
The showroom staff are the first point of contact for customers, playing a key role in delivering an exceptional experience. With a deep understanding of product ranges and a commitment to outstanding service, they guide customers through the vehicle selection process with professionalism, clarity, and care.
Whether assisting with enquiries, arranging test drives, or providing tailored advice, their focus is always on building trust and ensuring each visitor feels welcomed and supported.
The Parts Department is essential to ensuring vehicles are maintained to the highest standard. Responsible for managing a comprehensive inventory of genuine parts and accessories, the team supports both internal service operations and retail customers with expert knowledge and prompt, reliable supply.
Their precision and attention to detail help keep repairs efficient and vehicles performing at their best; delivering peace of mind and long-term value to every customer.
Both Fleet and the Business Centre in a dealership are dedicated to supporting corporate clients and business users with tailored vehicle solutions. Combining product expertise with a deep understanding of commercial needs, the teams provide guidance on fleet management, financing options, and vehicle selection to suit a wide range of industries and business sizes.
With a focus on efficiency, reliability, and long-term partnerships, this department ensures that businesses can operate confidently and cost-effectively with Toyota and Lexus.
The Workshop department is the technical backbone of a Toyota or Lexus dealership, delivering expert maintenance, diagnostics, and repair services to keep vehicles performing at their best. Working with the latest tools and technology, the workshop ensures every service is completed with precision and in line with Toyota’s standards.
From routine checks to complex mechanical work, this department plays a vital role in upholding safety, reliability, and customer satisfaction.
Group Services forms the central support structure of a dealership, driving the business through a range of specialist functions. From customer communication and marketing, to finance, HR, and digital operations, this diverse team ensures their dealership group runs smoothly and efficiently.
By combining strategic thinking with day-to-day support, Group Services help create a seamless experience for both customers and colleagues, reinforcing Toyota’s commitment to quality and excellence at every level.
